Q: Do my Free Children Tickets work for VIP Seating?

No. You must purchase a VIP Upgrade Ticket for each child. (Where available)

Q: Do my Free Children Tickets work for VIP Seating?

No. You must purchase a VIP Upgrade Ticket for each child. (Where available)

Question 1

How do I use my Free Children's Tickets if there is no place to enter them online?

Accepted Answer

Bring your Free Children's Tickets with you to the Show they will need to be exchanged at the box office.​

Question 2

Can I get the $16.50 Adult tickets at the box office on show day?

Accepted Answer

No. The Deal is only available ONLINE in ADVANCE and Online sales cutoff at 10:30 AM on show day; After 10:30 AM tickets are only available at the box office at full price.​

Question 3

What if I didn’t receive my tickets?

Accepted Answer

If you do not receive your tickets instantly please call our office, so we may resend your tickets to you. You can also login at https://tickets.monstertruckz.com/my-account/ to print your tickets. Use Forgot Password if you can't login.

Question 4

Why does it say GA on the ticket purchasing page?

Accepted Answer

GA stands for GENERAL ADMISSION seating (first come first serve). Come early for best seating or upgrade to VIP Reserved Seats.​

Question 5

If I buy my tickets online and I have Free Children's Tickets in my hands, how do I know I'm going to get to sit with my children?"

Accepted Answer

All general admission seating is open seating (first come first serve). We suggest you get there early. If you want VIP Seating you may purchase VIP tickets which are reserved.

Question 6

What time do the doors open?

Accepted Answer

Doors open 2 hours prior to show time.​

Question 7

How long is the show?

Accepted Answer

The performance is 1 1/2 hours.​

Question 8

How many children can I get in for free with these tickets?

Accepted Answer

1 Child per Free Ticket.

Question 9

Do my Free Children Tickets work for VIP Seating?

Accepted Answer

No. You must purchase a VIP Upgrade Ticket for each child.​ (Where available)

Question 10

How do I get my tickets after I purchase them?

Accepted Answer

They will be emailed to you; then print the tickets and bring them with you.​

Question 11

Do my Free Children Tickets work for VIP Seating?

Accepted Answer

No. You must purchase a VIP Upgrade Ticket for each child.​ (Where available)

Question 12

Can we bring our own food?

Accepted Answer

Outside food and drink is not permitted in the Show.

Question 13

Can tickets be purchased at the door?

Accepted Answer

Yes, tickets can be purchased as early as one hour prior to the start of the show.

Question 14

Is there handicapped seating?

Accepted Answer

Yes, all buildings that we perform inside of are ADA compliant. If the venue is unable to provide appropriate seating we will have ADA seating available.

Question 15

Do we use peanut products?

Accepted Answer

No none of the products we use or sell contain peanut products, but the venues do sell concessions as well and we erg customers to contact the venue to check with them as well.

Question 16

Can I use my tickets for another showtime?

Accepted Answer

Yes, your tickets can be used for another showtime. If your tickets are through another ticket company other than ours, you will need to contact that company directly to change your ticket time.

Question 17

Are there assigned seats?

Accepted Answer

No, Seating is on a first come first serve basis. The same rule applies to VIP seating as well (where available).

Question 18

What ages can use a Free Kid Ticket?

Accepted Answer

Children 2 and under are free. Children ages 3 to 13 can use the Free Kid Ticket with the purchase of an adult ticket. Anyone over the age of 13 is considered an adult.

FAQ's

Social links

Menu

Newsletter

Sign up for updates